Privacy Policy - Retraded

1. Introduction

Retraded ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use the Retraded platform ("Service").

2. Information We Collect

2.1 Information You Provide

Account information: email address and password when you create an account.
Trading strategies: the natural-language descriptions and parameters you provide to create and configure strategies.
Brokerage credentials: authentication tokens or credentials used to connect third-party brokerage accounts (Robinhood, Schwab, Fidelity, Coinbase, Polymarket, Kalshi).
Communications: any messages or feedback you send to us.

2.2 Information Collected Automatically

Usage data: pages visited, features used, timestamps, and interaction patterns.
Device information: browser type, operating system, IP address, and device identifiers.
Trading activity: trade history, strategy performance data, and agent execution logs generated through your use of the Service.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service.
Generate and execute AI-powered trading strategies on your behalf.
Connect to and communicate with your third-party brokerage accounts.
Improve, personalize, and optimize the Service and our AI models.
Communicate with you about updates, security alerts, and support matters.
Detect, prevent, and address fraud, abuse, or technical issues.
Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Third-party brokerages: we transmit necessary authentication and order data to the brokerage platforms you connect, solely to execute your trading strategies.
AI service providers: strategy descriptions may be processed by third-party AI providers (e.g., OpenAI) to generate and refine trading strategies. We do not share your personal identity with these providers.
Infrastructure providers: we use cloud hosting and database services to operate the platform. These providers process data on our behalf under strict contractual obligations.
Legal requirements: we may disclose information if required by law, regulation, legal process, or governmental request.
Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and access controls. Brokerage credentials are encrypted and stored securely; we never store plaintext passwords or API keys. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Trading history and strategy data are retained to support performance analytics and regulatory compliance. You may request deletion of your account and associated data at any time, subject to our legal retention obligations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you.
Correction: request correction of inaccurate or incomplete information.
Deletion: request deletion of your personal information.
Portability: request your data in a structured, machine-readable format.
Objection: object to certain processing of your personal information.
Withdrawal of consent: withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at privacy@retraded.com.

8. Cookies & Tracking

We use essential cookies to maintain your session and authenticate your identity. We do not use third-party advertising or tracking cookies. Analytics data is collected in aggregate form to improve the Service and is not used to build individual advertising profiles.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or by email. Your continued use of the Service after any modifications constitutes acceptance of the updated policy.

12. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@retraded.com.